If you thrive in a fast-paced environment and love helping customers, this is the role for you. You’ll be the voice customers hear and the brain behind the schedule that keeps our technicians moving.
Full benefits package: dental, vision, and medical insurance, 401K (with matching), paid vacation, paid holidays, bonuses, and more.
About this role
Job Type: Full-time
Location: Ocala, Florida
We are seeking an Experienced Plumbing Dispatcher who thrives in a fast-paced environment and has a passion for customer service. You’ll be responsible for managing inbound customer calls, scheduling appointments, dispatching technicians, and ensuring our team meets customer needs promptly and professionally.
What you'll do
- Deliver excellent customer service on every inbound call
- Schedule appointments and dispatch technicians efficiently
- Coordinate technicians to make sure jobs run smoothly
- Prioritize tasks in a busy, fast-paced environment
- Keep customer records and dispatch data clean and current
- Maintain clear communication with technicians and customers throughout the day
- Solve problems calmly when schedules or service calls change
Apply Now
See all our open positions and find the right role for you. Or send us your resume and we’ll be in touch when something opens up.